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Frequently Asked Questions

What forms of rental assistance do you accept?

We accept Rapid Rehousing funds, Permanent Supportive Housing vouchers, Housing Choice Vouchers, HUD-Veterans Affairs Supportive Housing (VASH) vouchers, and Discharge Assistance Program (DAP) funding.

Are individuals with criminal history considered?

We consider applicants with criminal histories, with the following exceptions:

  • If you have been convicted of a violent crime in the last 3 years.

  • If you have been convicted of distributing hard drugs in the last 10 years.

  • If you are on the sex offender registry.

How long does it take to get off the waitlist?

This depends on what units become available and at what time. We will reach out to you as soon as a unit that fits your needs becomes available. You will remain on the waitlist for up to 3 months; if you are still in need of housing by the 3-month mark, please let us know so we can keep you on the list. Otherwise, we will assume you have found housing and remove your name. 

Are services (ex: Region Ten) required to be considered?

No, services are not required to live with us, nor do we offer any. We are happy to refer you to our community partners, such as Region Ten and The Haven.

Can my family move in with me?

Yes, as long as they pass our background check and are approved by your rental assistance program.

Is there a minimum/maximum amount of time required to keep a lease?

When you first sign a lease with us, it will be for one year. After that, it is month-to-month. This means the lease can be broken at any time after the first year. As long as you are following the agreements, you are welcome to stay as long as you’d like.

Are pets or service animals allowed?

Yes, we allow pets and service animals.

  • There are certain breed restrictions for pets. There is also a fee.

  • We do not charge a fee for service animals and emotional support animals as long as you provide a doctor’s note.

You can read our full pet policy here: 

How much will rent cost me?

We do not decide the amount you pay, your rental assistance program does. 

Is there a fee to apply?

No, we do not charge any application fee.

© 2023 Community Services Housing, Inc. 

Community Services Housing, Inc. is a 501 (c) (3) non-profit organization. 

Federal ID: 54-1578644

Contact

1001 E Market Street Suite 102

Charlottesville, Virginia 22902

Office phone: (434) 978 - 2007

Maintenance line: (434) 374 - 7277

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